We are extremelly concerned with the security of the information inputed on our website by our clients and we would like to assure you that our website operates on a safe and secure environment. The information you give us is confidential. We do not sell or negotiate in any form our mailing list.
Please read this Privacy Disclaimer in full.
In order for us to be able to offer our clients the convenience of booking a car over our website and to be able to get to know our clients better, registration is needed. During registration we will be requiring our customer to give us his/her personal information such as: name, DOB, SS#, phone #, address, etc. The customer will also have to create an account login and password, which will be used for system identification. The information gathered will also allow us to effectivelly communicate with our customer base. It is important to note that the registration process does not imply the acquisition of our products or services.
Our customers may alter the information inputed and may choose not to receive any informative email from us. In order to change your registration information, please click on the “Account Information” link found on our main menu and proceed with your data update. In this page you will also have the opportunity to remove your registration information from our files. Please note that if this action is taken, in case you need to book online a car with us or enroll in one of our award programs, you will have to register again.
The information you give us is confidential. We do not sell or negotiate in any form our mailing list, unless we are engaged in marketing campaigns with any of our partners (in which case our customer information is not disclosed) or if we are obliged by law for customer information disclosure.
Besides the personal information collected during the registration process, we also collect indirect, non-personal data that allows us to measure and define market indexes with the final intention of improving the services rendered. Transnet collects generic data from our user´s computers, such as IP address #, your service provider ID code, date and time of visits to our website, operational systems and browsers utilized. This data is obtained through log files, server logs and clickstream data, items also refered to as Nautical Data and are gathered in order to I) enhance the website´s information content, II) help conduct market research and to III) communicate information to our visitors. For example, data collected will help us verify which pages or sessions were most accessed by our users and identify defective files or pages.
Cookies are tiny information files that are recorded on your computer´s hard drive when you visit a website that uses this technology. They do not execute commands, they do not carry viruses and they do not read personal information from your computer. Cookies basically store codes and preferences that identify you and can only be interpreted by the website you are visiting at the moment. For example, cookies enable our users to not have to enter their password everytime they access our website. We recommend you accept the cookies sent by our website this way you can have an improved navigation within our website. Cookies allow us to measure traffic patterns, like the pages that you have visited and help us undertand the way users interact with our website. This information allows us to personalize the website´s, service´s and information content accessed by our users. For additional information on cookies, we suggest you go to www.microsoft.com/info/cookies.htm.
Protecting your privacy is our main goal. We have taken all the necessary measures to ensure you that our website is a safe and protected environment, but due to the vulnerability of the internet environment, data transmission is never 100% a safe, secure and error-free process. Once we receive your information, we will put our best effort to protect it and to guarantee your privacy, but we cannot be certain of that. You are responsible for the websites you visit and if any information is misused, the responsibility is all yours.
We suggest you do not access our website in internet cafés, libraries or LAN houses. Also, make sure that when using a wi-fi connection, the data transmission environment is secure and protected by password. We also recommend the use of firewalls in order to minimize the exposure to the many threats found on the internet environment.
All e-mails, messages and contacts we receive that include non-personal information will be considered non-confidential and non-exclusive. Transnet, its website, its employees and suppliers will be able to use all information, including ideas, concepts, inventions, techniques, or know-how revealed in these communications for any means deemed necessary, without any rights or compensation to the person responsible for sending the message. Transnet and our website´s administrators will never contact you to ask about your personal confidential information or information pertaining to your account password, document numbers or other personal information. In case you believe any contact by our company violates this policy, we suggest you contact us immediately. It is not part of our communication policy to send unsolicited e-mails (spam). If you opted to receive our communication during the registration process, you will ocasionally receive messages on your e-mail box containing news and information about our services and products, invitations to participate in specific events promoted by our company, researches and promotions. In case you change your mind, you can alter anytime to the option of not receiving messages from us (opt-out).
When visiting our website, you will notice we have links that can direct you to our partner´s websites. We believe these links provide services and information that can be of interest to you. We refer to these websites as “external” websites, therefore we have no control over the information they expose to our users. Please note it is you responsibility to visit these websites. Some of these websites might not have an established privacy disclaimer policy, while others deal with information transmission and security in a different manner that Transnet does. Since we have no control over these websites, we suggest you first read their privacy policy before navigation through their content. We are not responsible for their actions.
When navigating through our website, you will be manifesting acceptance towards our privacy policy. If you disagree with any our policy topics, we ask you to please leave our website environment. Transnet reserves the right to change or modify this privacy disclaimer policy anytime. We will advise you of any changes upon entrance to our website, through information present in pop-up windows. If you decide to further continue navigating on our website after reviewing the exposed changes or modifications, you will be in accordance with the newly created policy. If you have any questions, commentaries or criticism about this privacy policy or any other company issue, please contact us at 011 5511 3751 5005. This privacy disclaimer policy was updated on 05/31/2007.
Mon to Fri of 8 to 20 hs